Client Success Stories

Dear AIS team

When we decided to do the big move from South Africa to New Zealand, we didn't know where to start. Then a friend of mine referred us to Auckland Immigration Services and I sent an email to Dom. In 5 minutes I received an email back to set up a phone call to discuss the way forward.

We talked on the phone for about 30 minutes to see if it was a possibility for us and agreed that we could proceed with Auckland Immigration Services to take on the case and advise us on all the documents required. There was so many things to get together and we would not have known about it all.

AIS went through all the documents and advised on every step that we could have a successful application. They submitted everything and after a few weeks our application was approved and we got our visas. After arriving in New Zealand they stayed on top of things so that we were eligible to apply for residency.

Again they guided us on all documents and steps required in order for us to apply and after a few things we received residency without any questions or concerns. I believe it was because of the help and guidance we got from AIS as they made sure everything was perfect and done correctly.

Mathys, Andoline & Mathys jnr Naude

Dear esteemed team at Auckland Immigration Services,

We would like to express our deepest gratitude for the remarkable services provided by Auckland Immigration Services, with a special acknowledgement for the unwavering dedication of your consultant, Laetetia.

Over the past two years, Auckland Immigration Services has been a true beacon of support, guiding us through the maze of immigration procedures with unparalleled expertise. The sheer professionalism of your team has been nothing short of extraordinary and has played an integral role in securing work visas, student visas and ultimately residency for our family.

Laetetia and Dom have been our steadfast companions throughout this complicated journey. Their in-depth knowledge, meticulous attention to detail and proactive approach have been the cornerstones of a seamless and efficient immigration process. Leatetia's professionalism and dedication have consistently exceeded our expectations, transforming what is often seen as a challenging process into a manageable and even rewarding experience.

What sets Auckland Immigration Services apart is not just their expertise, but their genuine commitment to client satisfaction. The team's responsiveness, accessibility and willingness to go above and beyond have been crucial to our ongoing relationship. There's a palpable sincerity to your approach that reflects a real understanding of our needs. Your team has worked tirelessly to overcome every challenge, turning potential obstacles into mere stepping stones.

Beyond the invaluable assistance in securing visas, Auckland Immigration Services has proven to be a trusted advisor on immigration policies and guidelines. The team's diligence in keeping abreast of the dynamic landscape of immigration law has been a beacon of reassurance, enabling us to make well-informed decisions.

It is with the utmost sincerity that we extend our wholehearted recommendation of Auckland Immigration Services to anyone seeking professional, reliable, and efficient immigration services.

With heartfelt thanks and warm regards.

Liza & Anton Neveling

Hi Leticia,

I trust this message finds you in good spirits. I am writing to extend our heartfelt gratitude for your invaluable assistance throughout our journey towards securing residency in New Zealand. Your expertise and unwavering support have been pivotal in reuniting our family after a prolonged separation.

From the initial stages of facilitating Sheldon's work visa application to your insightful advice on pursuing residency, your professionalism and dedication have been truly commendable. Your guidance has provided us with a sense of direction and confidence amidst the uncertainties of the immigration process.

The months of anticipation leading up to the residency approval were filled with apprehension, but your steadfast advocacy and support served as a constant source of encouragement. Receiving the news of our approval was an overwhelming moment of joy and relief for our family, marking the culmination of our efforts and the beginning of a new chapter in our lives.

Leticia, your contributions have made a profound impact on our journey, and we are immensely grateful for your unwavering commitment and expertise. Please accept our sincerest thanks for your invaluable assistance.

Sheldon and Family

Thank you, Tammy and Auckland Immigration Services, for everything you have done to help us reach our dream of immigrating to New Zealand! What a journey, but well worth it.

You have helped up getting all our paperwork ready. Thanks to you we had a relatively smooth journey so far, you also helped us with our residency application. Words will never be enough to describe how grateful I am for everything you have done for us. Thank you.

The Pelser Family

 Dear Laetetia,

Thank you so much for the great news! We are very grateful for all the work you put into our case, especially during the Holidays. This visa for us means a lot.

We can buy the plane tickets now and of course we will follow all the steps above. All the best for you in this new year!

Thank you,

Catalina and Kyle

We the Ilacad's Family are very delighted to share our positive experience with your visa services.

The thorough and efficient assistance provided by your team played a pivotal role in the smooth approval of our visa application. You made our Christmas and New Year amazing. Thank you for your professionalism and expertise throughout the process.

GOD BLESS YOU ALL

The Ilacad Family

How do we say thank you for such an amazing life changing journey. Thank you is just not enough to express how amazing Dom and her team is.

Hi my name is Roxy and I started this journey in 2019, coming over on a visitors visa, looking for work as an administrator. Impossible right? Not for Dom and her team it's not. I was told a few times by outsiders that I wouldn't make it. I won't be able to find a job as an administrator but I did. With hard work, the support and services from Auckland Immigration Services and a can-do attitude, I did it.

I received a work visa for a year for being on a fixed term contract. I had to re-apply for the same job when my visa came to an end and received another visa for a year. Finally, I got a permanent job and received a visa for 3 years. Throughout trials and tribulations, being on my own during Covid, with no family here, I can finally say I received my residency and can call New Zealand my home.

Dom and her team became like family. They have been with me this entire time, through every single trial and tribulation, celebrating the small and big wins and supporting and encouraging me every step of the way. Not only did they support and encourage me but they also went the extra mile. They are absolutely amazing and I would do it again if it meant having them by my side.

In 2022, my partner Eddie and I rekindled our love, now married, Dom and her team are still supporting us through our journey. Next for Eddie is residency, for me permanent residency and one day citizenship.

Dom and her team aren't just our agents but they are family. We love our new home and can't wait for the next adventure.

PS, you can do this, don't let anyone tell you otherwise. It is all worth it!

Love

Roxy and Eddie

We are extremely happy with such a wonderful job done by Laetetia Roelofse and Domonique Roelofse at Auckland Immigration Services (AIS) to get our residency under skilled migrant category. These guys are just amazing on every aspect of their service.

I am originally from India and decided to move to New Zealand 4 years ago. I was on a student visa when I arrived at NZ. I was offered a position in a skilled job and my colleagues recommended me to see AIS as they had a good experience with them in the past. Laetetia managed to get me my accredited work visa, work partnership visa and after that our residency.

Dom and Laetetia gave me all the possible scenarios and solutions for my difficult case and been very honest with me. They replied to all my emails promptly and was very professional.

I will recommend everyone who need any kind of immigration work please see Domonique Roelofse and her team first, I bet you won't be disappointed. Once again, we heartly thanks to Laetetia for her hard work as our case was really complicated. Keep it up.

Joel & Marilyn Mathias

"Yes, we are doing it, after too many nights of lying awake wondering about it, spending hours weighing up the pros and the cons, we finally made up our minds to leave the only country we knew and step into the unknown. This was not an easy or a quick decision, but yes, we are doing it. Now I need to get this process started and to be honest, I don't even know where to start." This was me in June 2022.

I rang up my brother who had immigrated to New Zealand a few years ago in the hope that he had some advice and direction. He put me in contact with Auckland Immigration Services. I immediately set up an appointment to see them and understand what had to be done for me to move my wife and kids away from everything we have ever called home.

From the very first meeting, Dom and Tammy were very clear and very direct on what was needed from me, and what they would do for this process. At the start I felt that it was quite a bit of money and I seriously considered doing it on my own. Fast forward to October 2023, and I have not only been living the dream in a cool little town on the West Coast of the south Island of New Zealand for 5 months, but I have also gained my residence in New Zealand.

Tammy Chan was put in charge of the task of assisting me and my family with the biggest move of our lives, and what an amazing journey this was. Tammy and the entire team at AIS were amazing. I had clear instruction of exactly what documentation I needed, when I needed it, what I needed to do when I had it ready, and what the next steps would be.

With AIS at the helm of this daunting immigration process, I had the peace of mind that all the requirements and documentation processes had been taken care of, and I could focus on enjoying my time in South Africa before saying goodbye.

As time progressed, I realised just what a massive task this was and the weight that Tammy and AIS took off my shoulders. There are so many horror stories out there of people not able to gain residence after working in New Zealand, or not able to get their visas due to incomplete or incorrect documentation submitted.

From my side, the whole immigration process was easy. All you need to do is contact AIS and the follow their instructions. It really is as simple as that.

Thank you, Tammy and Dom, you are absolutely amazingo

The Vissers

We have had a long immigration process of about 7 years, and consulted with a few Agents, so can legitimately give an opinion about an Immigration Adviser.

Auckland Immigration Services has a no nonsense approach and sincerely has your best interest at heart because they know they have your future in their hands. Talk about OCD and being pedantic! but whatever is needed for a residency path, that you can count on 100%. They handled our questions with care and supported us all the way!

We are extremely grateful for the fact that they went above and beyond to support us. We owe the team at Auckland Immigration Services Ltd more than a big thank you.

Sandra and Stef Herbst

Our introduction to Auckland Immigration Services started with Laetetia and Domonique Roelofse assisting us with our application to obtain our work visa's. These Immigration advisors portray all the qualities needed for a smooth processing and positive feedback.

Laetetia and Domonique also constantly kept us abreast of upcoming changes for residency and urged us to apply as soon as possible as we met requirements needed. Due to this advice, we submitted our application for the resident visa's. The knowledge, skills and guidance from these advisors has helped us to complete the paperwork within the required time-frame for our resident visa application.

My wife and I are extremely happy to announce that we have been granted our resident visa's. We are now looking forward to next chapter in our lives, creating new memories together and exploring this beautiful country which we now call home.

We would recommend Auckland Immigration Services to anyone who is considering immigrating to New Zealand. We would like to express our gratitude towards your team for all your time, assistance and expertise throughout this journey with our immigration process.

Sincerely,

Damian and Jennine Naidoo

Thank you Laetetia and Dom for your outstanding and efficient service with our Visitor's Visa Application. The whole process was handled in an exceptional professional manner. Will definitely recommend your services.

Kind regards

Denise van Schalkwyk

Dear Laetetia and the Team of Auckland Immigration Services

I'd like to compliment and thank you for the excellent service you provided to me during the last months. It has been one tuff but gracious ride and absolutely worth it.

I have always been pleased and grateful with the diligent and prompt service I recieived from you. Your professionalism and non-stop effort to help, guide and submit everything we needed on the path to immigration and being reunited with my family exceeded my expectations.

Thank you from the bottom of my heart. We are so blessed to have worked with you in making our dreams come true.

May God Bless You in your future endeavors.

The Strydom Family

I already had a job offer from AKL, but my employer and myself were lost due to new ammendments came just after Covid. My employer Martin has recommended AIS for consultancy.

We were actually working on my AEWV and Dom was very enthusiastic about all advantages that I am eligible for. Even though we were in complete different time zones, we had a zoom discussion to evaluate me and we applied for EOI just one day prior to 180 point ammendment.

Dom and Laetetia pushed me really hard and had a continues conversations between my employer to sort all required documents, I feel  money I spent is more than worth enough, because it saved my time and effort. AIS team has an extensive knowledge about what they are doing and they are well capable of predict INZ changes. I got my residency approval within one and half months after lodge correct documents. Thank you Dom and Laetetia and AIS team.

(It is very convenient to upload documents into portal, I like that process)

Best regards,

Pasan Jayawardane

We are immensely grateful to Dom and the entire team for their unwavering support in turning our dreams into reality. Our hearts overflow with gratitude. We are incredibly grateful for the approval of our New Zealand residency.

Over the course of more than 3 years, Dom and the team consistently fought on our behalf, providing us with the daily support we needed. It is truly challenging to find the right words to express just how amazing they have been. Throughout the entire journey, the Auckland Immigration Services team handled every challenge with the utmost professionalism.

Auckland Immigration Services has excelled in every aspect. They promptly addressed our emails, offered accurate information, and guided us throught the process of preparing the necessary documents for our application, significantly enhancing our chances of approval.  We wholeheartedly recommend their services to anyone in need.

Dom and the team, we extend our heartfelt thanks for guiding us with confidence and calmness throughout this process. Thanks to AIS, New Zealand ha transformed from a place we simply visited to a cherished home.

To Dominique, the entire team and everyone at AIS, thank you!

Warm regards,

Vicente, Cherry, Precious Sairah and Vincent

We would just again like to say thank you for taking us on as clients.  Our dealing with our original immigration agent left a sour taste in our mouths and when the opportunity came up to apply for the RV21 we were really sceptic to use just anyone's service.

My friend Laura Viljoen just had good things to say about you, so after talking to you over the phone we decided to trust you guys wiht this.

Laetetia - thanks for always being so patient with me, explaining if I did not understand something.  You guys always had a frendly word, answered promptly and helped getting our whole family here - including Charlene (who will be joing us full time in July)

Thank you again!

Marna Nel

This is long overdue, we've been wanting to thank you Dom and the whole team for all the hard work, great advice and especially the patience displayed during this process of taking us to residency.

From our very first meeting, through the variations of conditions, and to the finish line you and Laetitia were right there supporting and guiding.

Dom and the team called immigration a process to which we needed to commit, it absolutely is a process filled with red tape and pit falls.

Thanks again team, for leading us through.

Duan & Caron

It has been a very good experience dealing with both Domonique and Laetitia at AIS. Their communication was always professional yet friendly which made us feel like we were their most important client and they, our biggest supporters in this immigration journey. We were not just another client to them; we were family that they were guiding through the immigration process to the most successful outcome.

They are on top of what's happening with Immigration laws and the constant changes and tweaks to the laws and communicate any relevant changes to you as soon as possible.

We were quite confident and at ease (as much as one can be during this kind of life changing process) all the time, knowing that AIS had our best interests at heart and would find the best way forward to Residency, communicating changes or options effectively. I can highly recommend their services.

Thank you Dom and Laetitia for helping us navigate this process with confidence and calmness. The mountain that is immigration became a molehill.

Thanks to AIS, we are no longer "visiting" New Zealand, we are home.

With the biggest thanks from the Hodson family.

Catch 22 - Risk - Reward

This is a message of encouragement, to keep pursuing the life you want and know that the grass can be greener if you intend on watering it. Grab a cuppa... before you start reading.

The Catch22:

Our journey started in 2011, when my now wife and I decided that we would want to emigrate to NZ one day. I have a BTech degree in Architectural Technology and my wife a Traffic College Diploma. Having a degree, I was always told I should have it easy finding work and immigrating should be simple. Let's just say, I wouldn't be writing this if it was, lol.

We did our research on the INZ website as most of you have done, and continue to do. And discovered that the immigration settings at the time meant that in order to get a job offer, I needed a work permit. And to get a work permit, I needed a job offer.

The Risk:

Fast forward 6 years, 2017 - friends of ours emigrated without having any qualifications and we thought if they could do it, why can't we. Oct 2017, I made contact with a recruiter who advised me that they couldn't market me because I wasn't in NZ. They suggested that I should contact them when I intend on visiting NZ so that we can arrange a date and time to meet.

January 2018, on 2 weeks leave, I visited NZ (on a visitor visa) and met the recruiter at the beginning of week 1 with the intention of having interviews later that week or the next. Not having heard from them at all during that time, I tried networking as much as I could in my last week before heading back to South Africa. Auckland Council was one of the places I visited, among all the architectural practices.

The Reward:

After arriving back in South Africa, I then pursued multiple career listings within Building Consents at Auckland Council, having worked in Building Control for Local Government. I eventually succeeded in being shortlisted for a building inspection role which i failed. I was then unsuccessful for a further 3 more interviews.

After every unsuccessful outcome, I replayed the interview in my mind and researched to better prepare myself for the next. I was then shortlisted and successful at my 5th interview and still going strong after 3 and half years. Not to mention, having Residency now, makes it so much sweeter.

It goes without saying, having experienced such a journey, we couldn't have asked for a better immigration agency in Dom and her team at Auckland Immigration Services, who are very thorough and complete experts in their field. Their handling of our applications made it a lot easier for us to focus on settling in and getting accustomed to our new home, Aotearoa.

Why risk your hard work in securing employment and then take on the extra challenge of navigating the ever changing immigration policies. We're proud to recommend AIS to family and friends, and have done so successfully.

Immigrating is not for everyone, but if it is for you, make 100% sure that you know WHY you're doing It. As it is this thought that will keep you going when it gets hard. #KnowYourWhy

George Mc Donald

Our journey started in May of 2018.

We had gone to an immigration seminar in SA, me and my husband had a long discussion over a few beers and decided to take the next step by signing up with the agent that had the seminar. We also became document ready, sold our house and moved into a rental.

Our journey was a long one, we were at a point were we were giving up, thinking our opportunity will never come. I got a call from an agent for a role, this all happened just before the annual salary jump from 55k per annum to 79k per annum. So lots of people were jumping to get people into NZ. The opportunity was in the Auckland region and we took it! Selling our cars, resigning and well just taking a leap of faith, we arrived in Nov of 2019.

With my new role, I met a few South Africans working for my previous employer. We lived and worked in Auckland for about a year. And to be honest we were tired, COVID happened and we were working really hard and just not living as most of our time was spent working long hours and commuting. It was safe to say we wanted to move to a smaller city, and work on our work-life-balance.

My husband was contacted by an agent looking for his skillset, for a role based in Christchurch. We were unsure and well got no support from our previous agent. Note this was after paying upfront and we could not get hold of them to get more info of our options. They basically told us, sorry we need to stay where we were and that's that.

My boss at the time had referred Dom and her team to me, and we decided to get a second opinion! BEST DECISION WE EVER MADE! Dom not only gave us advise but really discussed our options with us and guided us. Giving us the best advise based on our situation!

It was a no brainer, we changed agents, got the job and my husband moved down to Christchurch first as I was still looking for employment with an accredited employer. It was hard, but Dom and her team supported us through this process and checked in frequently to give support and advise to make sure we were still complying with our visa requirements and just giving support to us as a family.

During the time my husband worked for his new company, his employer became accredited. We called Dom and once again she gave us the best advise based on our situation. We could essentially apply for RES in Nov of 2021. But with my husbands company being accredited, Dom advised to apply for a work to residence visa for my husband. Giving us 2 pathways to RES.

Then the 2021 RES visa was released, and because of Dom's accurate and sound advice with my husband's visa, we were able to qualify to apply under the 2021 RES visa category for our family! Dom and her team guided us through the whole process from beginning to end. With the best advise for our situation!

They were basically AMAZING! Always responded to my many emails, always gave us the right info so we could supply the correct supporting documents for our application. Dom and her team don't do things halfway- ITS RIGHT THE FIRST TIME AND THE BEST. Giving us the best opportunity to gain Approval for our visas.

We are so grateful for everything Dom, Laetitia and the team have done to support us and our dreams!

Thank you from the bottom of our hearts! All it takes is a bit of Faith, Trust and AKL lmmigration Services (our pixie dust).

The Van Taak Family

Testimonial - Van Dijk Family

Towards the end of the year 2018, my husband started making inquiries to immigrate to New Zealand and I half-heartediy showed interest.

In March 2019 we had our first visit to New Zealand for 12 days. I was so excited to have a holiday without the children and spend quality time with my husband and view the beautiful NZ. We were fortunate enough to be able to introduce ourselves as the dynamic duo to the Motor Industry in New Zealand while on holiday and I remember rushing from one place to the next across the North Island, New Zealand. Little did I know then that our efforts would eventually pay dividends.

I recall our flight taking off to return to South Africa, sitting in my seat next to a window and a tear rolled down my face wishing that we could have brought our 3 daughters with us to see the beauty and possibilities that New Zealand could be and holds for our family.

To our surprise, I received an offer of employment at the end of July and it was then full steam ahead after accepting the offer in our arrangements to make this brave move.

On the 27th of December 2019, we arrived in New Zealand on the midnight flight with our bags packed to the maximum weight allowed and took our two Uber vehicles to our temporary place of residence with family until February 2020 and until our container arrived from S.A.

From the very first Video Call with Dominique of Auckland Immigration Services, it has been nothing short of friendly, prompt, and efficient service with valuable feedback to any of our concerns raised.

Despite my position being made redundant just 4 months after arriving in New Zealand and many a challenge as well as Covid lockdown with travel restrictions; we are ever so grateful for sleeping soundly at night without electric fencing or burglar bars, and having the peace of mind knowing our daughters have settled in New Zealand having made new friends and can travel safely with public transport till late in the evenings.

All the challenges along the way were handled with the utmost professionalism by the team at Auckland Immigration Services.

To Dominique, Laetetia, and the team, thank you! Warm regards

Dicky, Sharlene, Casey, Samantha and Hayley

Awesome support, fast service and nice conversation. Highly recommend.

From Albert

Dom and Laetetia,

When I first contacted you Dom, who would have ever imagined the emotional roller-coaster journey we were about to embark on? As with many other migrant families, our move to NZ hasn't always been easy and there had been many times I almost lost hope. And that's exactly where you come in.

Those late-night messages encouraging me not to start stressing until you tell me to. Always having answers when I have questions and on the odd occasion, where you did not have a simple yes or no answer, providing us with enough valid information to decide which way to go.

Today, after a few visa categories and a couple of variation, we finally got our residence. Looking back at how you guys handled every situation it is clear to me there is absolutely no way we could have gone through this without you. Realising the absolute life changing results of what you've made possible, the words 'thank you' simply doesn't seem enough, but here goes...

Thank you for always getting back to us. Thank you for always having our family's best interest at heart. Thank you for not giving up even when we were about to. Thank you for helping give our little family a chance at a new, safe and happy life full of opportunities in beautiful Aotearoa.

Josie and Arista

How can we ever thank you? A journey we have been on together for 3 years. The best words in the dictionary aren't good enough to describe how amasing Auckland Immigration Services are. You were always ready to fight our battles every day. Thank you for winning this battle for us.

Thank you for helping us in staying here in NZ so we can provide our kids with a safer and better future. Ek het nie net hard vir ons gebid nie, maar ook vir julle Laetetia en Dom, ek het gebid vir julle wysheid, julle rustigheid, Julie handewerk wat aan elkeen van ons dokumente gevat het.

You know the ins and outs of immigration and we would absolutely positively not have been able to have done this without your help, your support and professionalism. Thank you for not only being a fantastic service provider but also for being human beings, asking about our lives and supporting us when you know what your clients are dealing with at any given time. We were truly blessed when God sent us you.

Dankie julle. We appreciate it more than you will ever know. Thanks again Auckland Immigration Services. You girls are the best.

From the Greeff Family

Wow wow wow!!!!!! To Domonique and team.  The service that I received from you (and your team) was superb.  You really put the SUPER in superb, from the very first time that we spoke till the time my visa was granted I have received nothing less than great service from you.

I must also mention how helpful her recommendations were not only with the immigration but everything NZ related, from job industries to even where to look for places to rent, her documents provide so much detail and answer all the questions one doesn't even think about at the time.

I will not hesitate to recommend her to anyone looking for immigration services, she is an absolute star!
We will definitely be using her for our residency application once the time comes.

The Barratts

What an awesome experience it was to share this journey with Domonique, she was there not only as an adviser and agent but much more than that.  She went out of her way to help us and guide us, no words can describe how grateful we are towards her. 

Being thorough is her number one priority.  We had no delays in our visa process due to her having everything 100% from the get go.  She is always understanding and kind.

We will recommend her services to EVERYBODY.  We will forever be grateful.

The De Bruyn family

Using Domonique as our immigration agent was the best decision we have ever made!

After listening to so many people and their opinions, we tried applying for our visas ourselves. Not being successful and having more questions than answers, we contacted a few immigration agencies but none of them wanted to help us as we have already applied for our visas in our own capacity.

Charging us double or just not getting back to us at all… Just as we were about to give up on living the New Zealand dream, we came across Domonique via a friend. At last! Someone that was taking the time to listen to our dilemma, gave advice and understood exactly where we came from.

From the get go, Domonique and her team have been very efficient and helpful. Getting back to us regarding our questions as well as checking in on us on a regular basis. Keeping us up to date on every little detail which set our minds at ease and gave us a sense of relieve and trust.

We would not have made it to New Zealand if not for them. We will always highly recommend their services and forever be grateful for all their help, time and understanding.

Thank you again!

Gerhard & Jacilise Steenkamp

Our experience with Domonique from Auckland Immigration Services was nothing short of exceptional. After expressing interest in using her service, she immediately sent us the list of required documents and forms. She was friendly, reiable, easy to contact and responded promptly to any questions we had regading my partner's Work Visa.

She also kept us up to date with the process every step along the way. She was thorough in all her dealings and my partner received his visa in such a short space of time, without any hindrances (due to the thorough application she prepared, according to us!).

We will definitely recommend Domonique to any of our friends and family wanting fast, reliable and professional service and advice regarding immigration. We look forward to working with her again with our future visa and immigration applications. Thank you so much for the wonderful service, Domonique!

Le-Andre & Steve Robinson

 

Domonique has been an absolute pleasure to work with. She is professional in every aspect of the process of emigrating. She replies to emails timeously and is happy to explain and re-explain anything until we fully understood it. Even though she was going through a personal crisis, she made herself available to us at all times and ensured we had all of our documents and visas on time.

Dom is the reason that we have successfully arrived in New Zealand and without her we would still be in South Africa, trying to figure out what visa we needed to get. She has been such a blessing to us and we could never have asked for anyone better to help us. Not only does Dom assit with the formal immigration service but she is happy to help with all the other aspects of moving such as opening a bank account etc.

We will recommend Dom and Auckland Immigration Services to anyone show wants professional and exemplary service with the friendliest communication.

Bergen & Claudio de Carvalho

When my husband and I decided to make the big move from South Africa to New Zealand we very soon realized it was much easier said than done. With both of us working full time we had limited time to do all the necessary research regarding the different visas etc. We decided to employ the services of an immigration consultant and Domonique's services turned out to be not only more cost effective, but also of superior quality!

Domonique really simplified the process for us substantially. She explained all our options and recommended the best ones based on our skills and work experience. She was so supportive throughout the entire process and Skyped with us whenever we had questions or uncertainties. She even went as far as guiding us with which websites to search for employment. When we submitted our visa applications, with her assistance, both were accepted within a period of approximately 3 weeks!

We are so thankful for all the support she has provided us with, without her I don't think we would've even known where to start! Domonique is currently helping us with our Permanent Residence application which I know will once again be smooth sailing with her on board! Thanks Dom, you are great and thanks again for all your support and guidance!

Shalaine & Douglas Jackson

I would just like to thank you for the most efficient and peace of mind service I received from you these last three weeks. I was under extreme pressure to get my visa as my employer needed me to start ASAP.

Not only did you handle this with ease but you kept my employer well informed and at ease that all was under control. Your communication with both of us was impeccable and helpful to put my mind at rest that you have total control at making my life changing opportunity possible. 

I thank you for everything you have done this far and will ensure we meet again when it comes to residency in the near future.

Chad Smith

I approached Domonique because I needed help with my work visa application for immigration. Domonique helped me by personally assisting on what documentation was needed and gave me sound advice accordingly on the correct process.

The result was excellent and efficient. One thing I liked was her thorough approach and knowledge of what needs to be done. I found the experience very professional and rewarding as my application was accepted thanks to all the great help.

I would highly recommend Domonique to people who need any immigration assistance, as I believe they will not be disappointed with her direct and attentive approach. Domonique will definitely guide you in the right direction and get things done.

Krystle Wallace

After Auckland Immigration was referred to us by a trusted colleague and we had our first telephonic meeting with you, we knew we were in good and competent hands. We felt immediately at ease.

You guided us every step of the way, you patiently answered all our questions and concerns and when it was crunch time you availed yourself at all hours of the day and night even whilst on holiday!

We are truly grateful for your commitment to our application, your noteworthy experience in dealing with Immigration New Zealand, your sound advice, excellent communication and friendly can-do attitude.

We highly recommend your services to future applicants.

Thanks again!
Best wishes and God Bless

Nicholas and Family (now SA Kiwis)

 

They say that moving country is one of the hardest and most stressful things you can do! As a middle-aged single woman, I decided that it was time for a huge life change and decided I was keen to try living in another country! Adventure with a capital A!.

My requirements were that it needed to be a first world country, English speaking and welcome my dogs (fur-kids). Basically pulling a country out of a hat, New Zealand become the destination of choice. I had never been here, nor had any friends or family here but “hey I was going on an adventure, how scary could it have been?”

Thanks to the carriage of Google-search, my Fairy Godmothers appeared in the form of Dominique and Laetetia from Auckland Immigration. They were too busy to help me that year (2018) but were super happy to have a 30 minute phone chat, over an 11 hour time difference, to offer advice, answer questions and possibly recommend another agent who may have been able to help.

As it turned out, I was only wanting to leave South Africa in 2019 and with that they were able to take on my case. Lucky lucky me! All I can say is that thanks to this dynamic team of kind, warm and amazing woman, this was an easy and pain-free transition.

They must have gone over and above any of the requirements of immigration agents on every turn. Their words of encouragement, advice on how to get about, writing up my CV (I had been self employed for 20 years), support and super speedy service and understanding as to what is required to make this move. Most importantly, they understood the importance of my little fur-family.

So as a single woman I sold my business, house and worldly possessions and started on my adventure to New Zealand with my 2 furballs. In less than 2 months I received a job offer in an amazing company, the dogs arrived a couple of months after that and we have moved to one of the most beautiful towns, Tauranga (though I think they are all pretty beautiful).

People often comment that I have been so brave, I comment that it is easy being brave when you have 2 amazing fairy godmothers (aka immigration agents) waving their magic wands and helping dreams come true!!!!

There are no words to explain the gratitude I have for this amazing team, I am reminded everyday in my beautiful new home as to just how blessed I have been to meet them!

The decision to move across the world is not an easy one. Many people try to discourage you and scare you into staying, because they themselves could never do it. Our experience is one that many share. We started our process with a company, did the first consultation, paid the money and never heard from them again, despite numerous emails and trying to get in contact we were unsuccessful.

This made us hesitant to try another agency as we did not want to burn our fingers again. We did our homework on other immigration agencies, but were very anxious, so much so that we planned to rather do the process ourselves. No matter how daunting. Then while chatting to our recruiter she mentioned Auckland Immigration Services and said we should really consider contacting them. After much thought and going back and forth we decided to arrange a chat with Domonique.

After chatting for over an hour with her, we were sold!! Domonique was so forth coming with information, answered all our questions, and treated us like friends rather than a client. Over the next few months, she walked alongside us, she never left us to do anything ourselves and guided us every step of the way. At one stage we had found ourselves in a sticky situation and weren’t sure what to do, Domonique helped us make the best decision for our family.

Now we’re here, loving our new life. We often get asked if we used an agency and if we had to do it again, would we rather do it ourselves? And every time the answer is the same!! As long as Domonique is in this business, we will remain loyal to her, as she was the stepping stone that changed our lives and helped us get here.

Domonique and her team are worth their weight in gold, and we consider ourselves lucky to have her in our corner.

Love The Visser Village