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Client Success Stories












Heartfelt Thanks for Your Support in My Residency Application
Dear Tammy and Dom,
I hope this message finds you both in good health and high spirits. I am writing to express my deep and heartfelt gratitude for all the hard work, dedication, and unwavering support you provided during my residency application process.
My name is Jose Acosta Tete, and I arrived in New Zealand on the 21st of August 2019 with the dream of building a career as an engineer and eventually becoming a resident of this beautiful country. Today, I am thrilled to say that I have achieved that dream, and I owe much of this success to your incredible assistance.
New Zealand, with its stunning landscapes, rich culture, and warm, welcoming people, has become like a second home to me. The values of diversity, opportunity, and community have made it the ideal place for me to grow both personally and professionally. I have always admired New Zealand's commitment to creating an inclusive environment where everyone can thrive. Thanks to your exceptional help, I am now able to continue my journey here as a resident, fully embracing all that this wonderful country has to offer.
Navigating the immigration process can often be overwhelming, but your expertise and dedication made it an effortless experience for me. The meticulous attention to detail you provided, along with your quick responses to any inquiries from Immigration New Zealand (INZ), ensured that all the necessary steps were completed without delay. You covered every aspect with such professionalism and efficiency, leaving me with nothing to worry about. The fact that it only took about 21 days to receive a positive response was nothing short of remarkable, and it’s a testament to the care and commitment you both put into your work.
I feel incredibly fortunate to have had you as my immigration advisors, and I can’t thank you enough for making this life-changing journey possible. You have played an integral role in helping me build my future in a country I now consider my own.
Once again, thank you from the bottom of my heart for all your support, guidance, and efforts. I will forever be grateful for your role in helping me achieve my dream of becoming a resident of New Zealand.
Warmest regards,
Jose Acosta Tete
Dear Laeticia,
I hope you’re doing well.
I wanted to take a moment to sincerely thank you for all the effort, support, and dedication you’ve put into my visa application process. Your assistance, especially with every detail along the way, has truly made a difference.
I’m incredibly grateful for your guidance throughout this journey. Your help made the process so much smoother, and I appreciate everything you’ve done.
Thank you again for your hard work and support, I truly appreciate it.
Best regards,
Munaka
We are incredibly grateful to Auckland Immigration Services for their outstanding support in helping us secure our residency visa. Leatetia and Dom were not only professional and knowledgeable but also genuinely caring throughout the entire process.
Their expertise turned what seemed like a daunting journey into a smooth and reassuring experience. Thanks to their dedication and personalized service, our transition to life in NZ has been both exciting and stress-free.
We wholeheartedly recommend Auckland Immigration Services to anyone in need of immigration services.
SUE-ANN & DEAN
Thank you for being so kind, caring, honest, professional, easy to work with, understanding and for really looking out for me.
You really know what you doing and I wish I started with you two years ago.
If anyone needs an Immigration Adviser I recommend Dom at Auckland Immigrations.
You're incredible Dom. Thank you!
Megan
We came to NZ 4 years ago and from the start it was a difficult road. We first thought, we can do this residency thing on our own…no problem, but we soon realised that it was not such a good idea as we had very little knowledge of the immigration processes and the rules and laws kept on changing. It was then when we decided we need professional help and got in touch with Auckland Immigration.
The residency application was an extremely long and difficult road for us with endless obstacles. Just as you think, now we should be ok, something else was needed and besides all the requirements from immigration, we were in the situation where I had to obtain a new passport from my country of origin which was a nightmare.
But during all these stressful months Dom never gave up and was always there to reassure and help us and give amazing advise. She has exceptional knowledge, and our application was handled with great professionalism and finally our residency was approved literally hours before our work visas ran out and I can honestly say that if it wasn’t for Dom’s perseverance on the matter it probably would not have happened in time.
We have delt with other immigration advisers before we came to NZ and I have to say that Auckland Immigrations made us feel special and not like just another number.
We would like to thank Laetetia and Dom from the bottom of our hearts for helping us with our NZ residency application and supporting us every step of the way. Without them it would not have been possible. I will highly recommend them.
Thank you
Melany (and Izolde)
Wow what a journey...
Four years ago we made the most difficult decision we ever had to make, we decided to pack up everything we had to hop on a plane and move halfway across the world, leaving behind family and friends and the feeling of familiarity...
From day one I knew that I would not be able to take on the task of doing this alone, with the always changing immigration rules, we set off to find an immigration agent and we thank our lucky stars that we came across AIS!!
Dom has spent many late nights on calls with us, calling us after hours to fit in with our work hours, spending most of this talking me down from just giving up...The team is beyond committed and was always there for us, with updates and advice and even just a shoulder to cry on...
We had everything thrown at us and needed to jump over more hoops than we could count, just as we could see that finish line immigration threw a few more hurdles onto the track, but Dom just kept jumping with us and always kept us calm and focused on our end goal...
We can never explain what their help has meant to us, our family can now finally relax and settle into our new home as residents!!! Our children are now able to have a bright future, filled with endless possibilities for them...
Dom and Laetetia, you have given us the future we have always dreamt of, you have kept us sane and grounded through every hurdle (and boy oh boy did we have hurdles). We would absolutely not be calling ourselves NZ residents without you in our corner, so again thank you!
Nicole, Jaco, Jessica and Luke
xxx
Our life in the Natal Midlands was almost idyllic; surrounded by natural bush, mountains and open spaces, we loved every moment. But the thorn in our side was the ever stressful and worsening political situation. Our only child, a beautiful and happy 6-year-old daughter was the focus of our lives, and with her in mind, as well as ours, we began to look for alternatives to our current situation.
Canada, Europe, New Zealand…we put them all into the pot, and worked through each possibility. England offered little inspiration, a meeting with a Canadian immigration agent left us hopeless, but a discussion with a very particular lady called Dom left us excited and hopeful. Her clear interpretation of requirements, honest break-down of costs, and rigorous vetting process left little doubt in our minds. We were going to do everything we could to get to the land of Milk and Honey; New Zealand’s shores beckoned.
Our journey from that initial Skype meeting to receiving our Residency visa in New Zealand took a total of 1267 days from start to completion. When viewed as a total one fails to truly grasp how horrendous some of those days were, how victorious others were; the many highs and lows can never be transmitted in that number.
The one constant though was Dom and her team. We could never have undergone the journey without Dom’s clear guidance and her unwavering commitment to achieving our goal of residency.
The challenges:
We came out for a 3-month look-see, loved what we saw and the people we met. Louis was really fortunate to get a job offer and voila, it seemed that everything was about to slot into place. We returned to South Africa to work through the mountain of paper work, including letters of reference and tax and police clearances and so on. We waited for the work visas, and once we had those in place we sold up, packed up and said good-bye to friends and family.
We arrived back in NZ on 2 September 2019, ready for our new lives, hopeful and optimistic. Little did we know. Louis met with his new boss and was given the news that would shatter everything, leave us both scrabbling to find a new solution. Dom kept a clear head and guided us through the pitfalls until everything was resolved, if ever there was a time to give up hope, that was it.
But going back to South Africa on that “homeward bound” train was not an option for us. With some stability back in our lives we embarked on the requisite stages towards residency from the English exam, converting qualifications to filing the expression of interest and then the waiting game.
Along the way Covid hit and everything came to a grinding halt… When life started up again, despite barely surviving on a single salary, and very difficult work life, Dom’s sane voice of reason was always in the back-ground; don’t give up, stay the course, persevere, keep focused, you can’t rush, it takes as long as it takes. She always reminded us that we had got this far, and if we kept our focus we would get to the finish line.
The final hurdle was just as we reached the finish line; INZ requested docs that were not in the initial requirements. It was a curveball we did not expect and it took monumental efforts to gain, but once again, with Dom and Laetitia in the driving seat we stayed the course. Everything was submitted on time, signed by the justice of the peace, (who, on a Friday afternoon, my husband had to track down, knock on his front door and beg him to sign).
We were granted residency on 21 st May 2021 – it felt unbelievable when Dom called to tell us. I, personally had been expecting the worst. We thank our lucky stars every day that we got onto this journey with Dom and Laetitia. Her integrity shone through in all her undertakings, as did her seemingly endless supply of energy to just keep going.
We have her and her team to thank for our residency, 100%, without doubt.
If in doubt, keep going.
The Boltons
The team at Auckland Immigration Services has been remarkable.
Both Dominique and Laetetia always went the extra mile for us.
Our questions and concerns were always dealt with immediately and we were always kept up to date with the latest developments.
We highly recommend using the AKL Immigration team as an immigration agent who can be trusted.
Thank you so much for making this journey easier and helping us to become New Zealand residents.
The Senekal family
I would recommend AIS to anyone that wants to make the move to New Zealand. We started our process back in September 2019 and worked with Dom to secure our work visas, she is amazing in what she does, she talked us through the whole process and kept us updated as it progressed.
We received our visas at the start of December and this was all made possible by AIS and Dom. Prior to our arrival in January 2020, Dom gave us a lot of information that helped us get all the important bits sorted in NZ before we arrived. We settled in quite well and started the process for residency at the end of February, Covid knocked the world off its feet and the process was paused for a few months.
Once the lockdown ended Dom submitted our application to INZ. We got a case officer assigned in July, had some extra documents we needed to submit and boom...SMC residency approved in September 2020. Dom kept us up to date during the whole process from start to covid to finish.
We are grateful that we had AIS and Dom throughout the entire process helping us make this move possible. I would recommend them far and wide.
Dom...thank you for everything. You made the process much easier and a lot less stressful.
Cheers
Wilmari and Wilter
The decision to immigrate was not an easy one. Having to move 14 000 km away from your family, friends and everything that is familiar to you, was extremely overwhelming. Having two young kids also made it tough.
We have reached our 1 year anniversary in NZ and we could not be happier. NZ is a fantastic place for children to grow up and it has much to offer. Domonique has been fantastic with the whole process, from making sure that our minds are set on making the move, reassuring us that we are doing the right thing, giving advice and tips, answering 1000's of questions and guiding us through every step of the process.
We did not have to stress about any part of the whole visa application process and this has helped a lot (especially with a newborn!).
We are looking forward to working towards our residency application and our minds are at ease as we know Domonique has a plan for us and that she is doing her best to keep our little family here.
A special thank you for everything that you have done so far and everything that you are planning to do in future to secure our happiness in NZ! We would recommend you to anyone who is considering making the move to Kiwi land.
Cheers,
The Urquhart family
We started our journey with Dom in 2017. With her assistance and expertise, we had high hopes of securing our dream, which was to move our family to New Zealand from South Africa. We had a skype call with Dom to go over our CV's and work history. She then did a thorough assessment of our skills and gave us our visa options.
Our process felt like a marathon and Dom was with us every step of the way. She was proactive approaching recruitment agencies on our behalf. She was supportive when it came to potential job leads and also when we had a hiccup with our medicals. Dom has always remained calm, determined and willing to help us see our dream come true!
Huge thanks to Dom and her team for everything. We are loving New Zealand!
The Fuini family
From the moment we started with our immigration process in South Africa, Dom was there every step of the way. She assisted with all the correct information. She advised step by step what is to be done, and when to be done. Dom’s prices were a lot more affordable, compared to another agent we had seen in Umlanga (Durban).
With us being a family of five, with each member of the house hold scenarios being different, Dom still made us feel as if we were her only clients. Not once did we feel that we weren’t her top priority. Dom even took the time to read my medical reports each time I had gone for an examination by the doctors.
She knew I had to increase my water intake, cut down on protein intake. And most important, was to cut down on the smoking. Telephone conversation thereafter, she would ask, how it was going with the diet. She would give me a few words of encouragement. It gave me the peace of mind and confidence knowing that everything would work out just fine. And that all the additional effort will all be worth it.
Dom is more than just an immigration agent. She is a personal mentor as well. Especially when you have three young adult children that have given up everything they knew in South Africa. If you find working with Dom is an issue. Then you’re the problem. As it would be you not providing her the information she requires at the time. She is a phenomenal woman.
Thank you DOM
Regards
Mark and Daleen Willson
When our family decided to make the move from South Africa to New Zealand our initial thoughts was to do the Visa Applications on our own. After doing research and coming across one horror story after the next we could see that was not going to work. We did our research on a few agencies and due to the fact that Andrew required to start working asap we chose a company on our list without really checking everything out.
After printing the forms ready to be signed, we got an email that night from the recruitment agency saying we MUST use Domonique at Auckland Immigration Services as she is THE BEST. We got hold of Domonique straight away and have never looked back.
Dom, you have honestly helped us in a way I can’t even explain. You made all the horror stories of how stressful it can be look like a piece of cake. You were pleasant and professional to work with keeping us informed about everything along the way. THANK YOU so much, words cannot express how grateful we are. Thank you for making life easy in a stressful time!
I will recommend you and your company forever and a day. You really are THE BEST IN THE BIZ :-)
Best wishes Andrew and Daphne Xoxo
Our family would just really like to thank Dominique and Leticia from Auckland Immigration Services Ltd. Today marks a very special day for us, we received our New Zealand Residence Visas.
This dream took us a while to accomplish but alongside Dominique and her staff it became a reality.
Our road was full of obstacles but with Dominique and the crew of Auckland Immigration Services we persevered and pushed through what seemed like a never ending battle.
Thank you for your support guys, you truly went over and beyond what we could have asked for. You made this journey easier on so many levels.
Thank you so much!!!
Nico, Nicolene and Logan Hoffman.
Dom was absolutely fantastic in assisting me to get my Residency as well as getting a variation of condition Visa.
She stayed in touch all the time and always called with good news.
She is always available for you with questions and is super friendly on the phone.
She felt more like family.
Thank you Dom and your amazing team for helping me this far!
Nikita